Transparent Billing – No Hidden Fees. Ever.
At Nextgen Transportation Connections, customers come first. If you have been thinking about outsourcing your order fulfillment operations, chances are you took note of how costly and complicated these services can be. Trying to do an apple-to-apple comparison of services can be near impossible because of the incredible number of variables and different levels of service involved. As a result, knowing which company provides the best value can be challenging.
Some of the companies intentionally make the billing process cumbersome so customers are tricked into subscribing with them. Not Nextgen Transportation Connections. Our complete transparency will provide you upfront estimate of how much you’d be paying, and our flexible pay-as-you-go plan will only cost you based on your usage. We never charge any hidden fees – EVER!
Our 4-Steps Process for Plan Customization
1
We will get to know you
Before we get started, we need some basic information about your business, where it’s located, customer demographics, sales volume, types of products you sell, and your storage needs among other things.
We will use the information to provide you with a base plan that best matches your needs and then customize that plan until it perfectly fits you. The more information you provide the most detailed and tailored plan you’ll be getting out of your subscription.
2
AI powered decision support system
Our intuitive software backed by AI and Big Data compiles and analyzes large amount of data from past and present operations to help you make more informed decision for the future operations.
AI calculates whether it is more appropriate for you to pay a periodic subscription or to pay per usage. The recommendation will account for sales volume, business goals, past history, future demand forecast and overall allotted budget.
AI will also help you to choose the best shipping method for your outgoing orders and will review other services we provide to see if your company would benefit from any of those add-on services. Free packing materials, free returns management, and free order management are some of our many complimentary services.
3
Dedicated Account Manager
An integral part of our personalized service is you to receive a dedicated Personal Account Manager. Account Managers will be assigned to your account when you sign up for a plan. They will serve as a personal guide during those first few weeks while you and your staff become acclimated to the system and all it entails. They will continue to remain your dedicated resource as long as you remain a customer with Nextgen Transportation Connections. They can help you with any question or issue you may have. They can even consult you on how to make most of your plan.
4
Your Plan is Ready!
That’s it; at this point your plan is ready to go. Rest assured this is the best possible plan for your company based on your needs and business plan. The service includes the standard free benefits available to all customers along with optimum selections for shipping methods and carriers. We also guarantee this is the best price you’ll receive for similar services.
AI, inventory and order management, attention to details, order customization and substantial savings are always included!
Did Someone Say “Free Perks”?
Free Setup
Streamlined process for adding accounts. Activation takes only days, not weeks like other companies in the industry. You will be off and running with your new plan before you know it.
No Lower or Upper Limits
Our service plans do not have maximum or minimum usage limitations. It doesn’t matter if you process 2 orders a month or 2000, you will always receive the same personal attention and service.
No Hidden Fees
Unlike other companies, there are never any hidden fees with Nextgen Transportation Connections. The complimentary services will make you feel like you’re getting way more than you are actually paying for.
No Long-term Storage Fees
There is no additional storage fees imposed on our customers.
Pay-As-You-Go Service
While you can certainly pay for services and plans and opt for periodic billing, we also offer the flexibility to simply subscribe in our pay-as-you-go plan if that works better for you. Long-term commitment to subscribe is not mandated on our customers.
Seamless Integration with Any Shopping Cart
Our software can be seamlessly integrated into most, if not all online shopping carts. This will help you reduce downtime, increase sales and streamline order fulfillment.
Free Return Management
We will process your returns for free. All returned items will be credited back to your inventory to ensure accurate accounting. We can also handle damaged items and follow up with vendors as needed.
Free Standard Packaging
We offer plain brown box packaging at no extra charge to you. Of course, you have the option to provide your branded packing materials if you choose to for additional cost.
Discreet Service
Our name will never appear anywhere in your order. Not on invoices, packing slips, or boxes. Your customers will never know of our existence. We like to work behind the curtains and prefer that you receive all the credit.
Dedicated Customer Support
A dedicated Personal Account Manager ensures that customers get the personal attention they deserve and they are completely satisfied with our service.
Discounts on Bulky Orders
Enjoy huge discounts from carriers that we have negotiated and generously offer to our customers. Our rates are some of the lowest in the industry and we happily pass these savings on to our customers.
